Q: What is the delivery time for the item ordered?
A: 98% of deliveries arrive within the estimated time. However, occasionally it may take longer. If your package is delayed, we will notify you via email. If the delay exceeds 5 working days and the logistics information is not updated, we will issue a full refund.
US/UK/AU/CA: 7–10 working days;Rest of the world: 7–20 working days
Q: Why is the part number on the label different from the product image?
A: Due to different production batches, the label may vary slightly, but the product you received is the same and fully compatible with the original one.
Q: How can I get the order invoice?
A: Please contact us, and we will send it to you via email. Providing the order number that corresponds to your purchase will be helpful.
Q: Is online payment a safe option?
A: Yes, we process all online payments securely through PayPal.
Q: What is the duration of the warranty?
A: All items delivered by us come with a 1-year warranty from the purchase date. During this period, Laptopparts8.com will replace any items with flaws.
Q: What is the procedure for returning an item?
A: If you wish to return an item for any reason, please contact our sales team. We will issue a returns form to you.
Q: Will I incur any extra costs upon delivery?
A: No, the price indicated on the product page is the final price. We do not charge any additional fees for delivery.
Q: Which countries does Laptopparts8.com ship to?
A: Laptopparts8.com ships to most countries worldwide. If for any reason we are unable to deliver to your location, you will receive a full refund within 24 hours — no questions asked.
Q: Will I have to pay duties and taxes?
A: No. The price shown on the product page and at checkout is the total amount payable for your order. Customers will not be charged additional import taxes, customs duties, customs clearance fees, or delivery charges upon receipt.
Q: Does Laptopparts8.com ship to multiple addresses?
A: You may only ship to one address per order. If your order contains gifts or items that need to be shipped to multiple locations, please place separate orders for each address.
Q: Need more help?
A: Please contact us in the following ways:
- Email: sales@laptopparts8.com
- Phone: +86 13189759189
- Address: Room 902, Yinli Building, No. 1001, Hongli Road, Tongxinling Community, Huaqiang North Street, Futian District, Shenzhen, Guangdong 518028, China