Q: What is the delivery time for the item ordered?
A: 98% of deliveries arrive within the estimated time. However, occasionally it may take longer. If your package is delayed, we will notify you via email. If the delay exceeds 5 working days and the logistics information is not updated, we will issue a full refund.
- UK: Estimated delivery time is 7 – 10 working days.
Q: Why is the part number on the label different from the product image?
A: Due to different production batches, the label may vary slightly, but the product you received is the same and fully compatible with the original one.
Q: How can I get the order invoice?
A: Please contact us, and we will send it to you via email. Providing the order number that corresponds to your purchase will be helpful.
Q: Is online payment a safe option?
A: Yes, we process all online payments securely through PayPal.
Q: What is the duration of the warranty?
A: All items delivered by us come with a 1-year warranty from the purchase date. During this period, Laptopparts8.com will replace any items with flaws.
Q: What is the procedure for returning an item?
A: If you wish to return an item for any reason, please contact our sales team. We will issue a returns form to you.
Q: Will I incur any extra costs upon delivery?
A: No, the price indicated on the product page is the final price. We do not charge any additional fees for delivery.
Q: Which countries does Laptopparts8.com ship to?
A: Laptopparts8.com ships worldwide.
Q: Will I have to pay duties and taxes?
A: Laptopparts8.com has extensive experience helping 98% of customers avoid customs duties or import taxes through our shipping agents. Most customers enjoy duty-free shopping. If taxes are required, we will cover the cost.
Q: Does Laptopparts8.com ship to multiple addresses?
A: You may only ship to one address per order. If your order contains gifts or items that need to be shipped to multiple locations, please place separate orders for each address.
Q: Need more help?
A: Please contact us in the following ways:
- Email: sales@laptopparts8.com
- Phone: +86 13189759189
- Address: 902, YinLi Buiding,1005 HongLing Middle Road, FuTian District ShenZhen GuangDong China